Your privacy matters to us.

1. Scope of this policy

This policy applies to information collected through Acumensolz.com and related website interactions, including enquiry forms, consultation requests, WhatsApp or other contact interactions initiated from the website.

By using the website, you acknowledge the practices described in this policy. Where a particular service has additional privacy or data-processing terms, those terms may also apply.

2. Information we may collect

Information you provide

When you contact us or submit a requirement, you may provide information such as:

• Your name and company or business name.
• Email address and phone or WhatsApp number.
• Your selected service, project stage and indicative budget.
• Project requirements, messages, files or other information you choose to send us.

Information collected automatically

Depending on the website configuration and technologies in use, technical information may be collected automatically, such as IP address, browser type, device information, pages visited, approximate location derived from technical data, referring pages and interaction information.

3. How we use information

We may use information collected through the website to:

• Respond to enquiries, consultation requests and project requirements.
• Understand your business needs and recommend relevant services.
• Communicate with you about an enquiry, proposal, project or service.
• Operate, maintain, secure and improve the website.
• Measure website performance and understand how visitors use the website.
• Prevent fraud, abuse, spam and other security or technical issues.
• Comply with applicable legal and regulatory obligations.

We do not use information for purposes that are materially incompatible with the purpose for which it was collected without an appropriate basis or, where required, your consent.

4. Cookies & analytics

The website may use cookies, local storage, pixels or similar technologies to keep the website functional, understand visitor behaviour, remember preferences and measure marketing or advertising performance.

Some analytics or advertising technologies may be provided by third parties. Their collection and use of information may be governed by their own privacy policies.

You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect parts of the website.

5. When information may be shared

We do not treat personal information as a commodity for sale. Information may, however, be shared where reasonably necessary to operate the business or provide requested services, including with:

• Service providers supporting hosting, website operations, communications, analytics or technology.
• Professional advisers where reasonably necessary.
• Authorities or other parties where disclosure is required by law or legal process.
• Relevant parties in connection with a business transaction, subject to applicable legal requirements.

We expect service providers handling information on our behalf to use it only for the relevant purpose and to apply appropriate safeguards.

6. Data security

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when deciding what information to submit online.

7. How long we retain information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes and meeting legal, accounting or regulatory requirements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Your choices & rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information, which can include requesting access, correction, deletion, restriction or other appropriate handling of your information.

You may also ask us about the information we hold about you or withdraw consent where processing is based on consent, subject to applicable legal and contractual limits.

To make a privacy request, contact us using the details below. We may need to verify your identity before acting on certain requests.

9. Third-party websites & services

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third parties. We encourage you to review their privacy policies before providing them with personal information.

10. Children's privacy

Our website and services are intended for businesses and general audiences. We do not knowingly seek to collect personal information from children through the website. If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

11. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes to our website, services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact us about privacy

If you have a question, concern or request relating to this Privacy Policy or the handling of your personal information, please contact us.